Warranty

All manufacturer warranty work and extended warranty work require prior authorization. 
Click here to contact the Warranty Department for more information on warranty work.

Assurant Solutions Assurant Solutions
Travel Trailer Mechanical Protection & Benefits

Gold Plan
In the event of a breakdown,* the Gold plan will pay or reimburse you for the reasonable costs to repair or replace any of the parts listed below, less any deductible.  If you select this plan, coverage is for all of the components of the entire assembly or system except those listed in the Exclusions section of the Agreement.

Silver Plan
In the event of a breakdown,* the Silver Plan will pay or reimburse you for the reasonable costs to repair or replace any of the parts below, less any deductible.  If you select this plan, coverage is only for the identified parts below.

* Breakdown is the failure of a covered part to perform the function for which it was designed due solely to a defect in materials or workmanship as originally manufactured.

Schedule of Coverages

  1. Suspension Components
    Leaf and coil springs, shackles and bushings, rubber suspension springs.

  2. Brake Components
    Master cylinder, wheel cylinders, calipers, metal-only hydraulic tubing and metal fittings, drums and rotors (when in conjunction with a covered repair).

  3. Fresh/Waste Water System Components
    Hot water tank, burner assembly, thermostat, thermocouple, gas valve, electronic ignition assembly, P.C. Board, diesel/electric heating system, shower assembly, toilet, sink, holding tanks, gate valves, water pump, faucets, raps, fittings and water lines.

  4. Roof/Basement Air-Conditioning Components
    Compressor, evaporator, condenser, capacitors, relays, thermostat, heat strips, expansion valve, control module and panel, reversing valve, ventilation fans and motors, blower fan and motor; P.C. Board.

  5. Kitchen Center
    Range/oven burner assembly, burner valves, refrigerator/freezer, microwave, convection oven, thermostat, thermocouple, burner, igniter, and P.C. Board.

  6. L.P. Gas System Components
    Gas regulators, gas tanks, gas valves, tank gauges, L.P. lines and fittings, emergency shut-off system, gas leak detector and carbon monoxide monitor.

  7. Heating System Components
    Furnace ignitor, burner assembly, gas valve, gas leak detector, thermostat, thermocouple, blower motor, and P.C. Board.

  8. Generator/Power Plant Components
    All internally-lubricated parts of the power plan engine, alternator, starter, manually-operated switches, voltage regulator, power converter-inverter, P.C. Boards, fuel pump, hour meter, power plant engine block and cylinder heads (if damage is a result of an internally-lubricated part).

  9. Crank System Components (Pop-up Campers)
    Cables, pulleys and metal frame.

  10. Seals and Gaskets
    Seals and gaskets are covered for all listed parts.

Deductible

  • Standard $100
  • Optional $50
  • If repairs are done by the dealer that sold you your Agreement, the deductible will be reduced by fifty dollars ($50).

Additional Benefits

  • 24-Hour Roadside Assistance
    • Towing and Wrecker Service – up to $150 per occurrence for Silver Plan and $300 per occurrence for Gold Plan
    • Flat Tire Change – up to $100 per occurrence
    • Key Lockout Service – up to $100 per occurrence

Trip Interruption

Reimbursement for motel and restaurant expenses up to $125 per day for a maximum of three days if breakdown occurs.  Maximum benefit: $375

Service Calls

Payment or reimbursement for a service call, not to exceed $100 per breakdown, if the vehicle cannot be transported to a licensed repair facility.

As part of our commitment to customer care, we believe the Travel Trailer owner should only have to focus on the journey and the destination.

It is why we …

  • strive to provide you with unparalleled peace of mind programs.
  • selected two protection plans that are comprehensive as they are easy-to-use.
  • selected the Silver and Gold Plans which provide you with:
    • Worry-free protection against repairs
    • Comprehensive coverage
    • Professional claims administrator with over 25 years’ experience
    • Protection through the United States and Canada
    • Special coverages
    • 24-hour roadside assistance benefits
    • Trip interruption benefits
    • Service call benefits

Special Coverages

  1. Deluxe Appliances*
    Icemaker, trash compactor, dishwasher, built-in coffee maker, built-in food processor, in-sink disposal, basement refrigerator/freezer, central vacuum cleaner system, fold-out external grill, clothes washer/dryer, ceiling fan motor and smoke detector.

  2. Entertainment Components*
    (Factory/dealer-installed only) stereo receiver; tuner, compact disc player; DVD player; satellite system, 29” or under television set(s), television antenna and rotator.

  3. Interior and Exterior Components*
    (Factory/dealer-installed only) hood latches and springs, door handles, latches and springs, door chimes, clocks, power window curtains/shades, awning motor, awning mechanism, awning sensor, shore power cord and retractor.

  4. Leveling System**
    Factory-installed electric/hydraulic leveling jacks, electrical switches and wiring harness.

  5. Slide-Out Rooms**
    Slide-out room motor(s), guides, tracks and hydraulic valves, sliding floor motor, pump/jack assembly, electrical switches and wiring harness.

  6. Power Steps**
    Power steps, lines, fittings, cylinders, worm gears, electrical switches and wiring harness, entry door motor and mechanism.

  7. Commercial Use Coverage***

  8. Wear and Tear Coverage (new units only)***

* Included in the Gold Plan only.
** Optional/available for a surcharge with the Silver Plan; included in eh Gold Plan.
*** Optional/available for a surcharge with both the Silver Plan and Gold Plan.

Assurant Solutions
Administered by:
United Service Protection Corp.
United Service Protection Inc. (in FL only)
P.O. Box 20899, St. Petersburg, FL 33742-0899
Toll-free: 1-800-685-3034

 
Line

Family RV Center
2600 Florida Boulevard ~ Denham Springs, LA 70726 ~ (225) 665-4144 ~ Toll Free (877) 936-5978
Email: frvcesales@bellsouth.net
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